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Driving Success: Using Effective Strategy, Goal Management, and Coaching to Boost Employee Engagement
Date: Sep 23, 2020 Beginning at 10:25 AM
Session Duration
1 Hour and 15 Minutes | Business Credits Available

Learning Objective
- Understand the impact employee engagement has on revenue

- Understand the difference between employee engagement and employee satisfaction and the different types of engagement

- Understand the characteristics of SMART Goals and the extension of those characteristics to connect goals to competencies, values and alignment with the organizations strategic goals

Session Description
There is a direct and measurable relationship between employee engagement and an organization's success. Employees who know that they are working toward goals that drive business outcomes, as well as their own goals for professional growth and learning, develop ownership in the organization's success, which boosts employee engagement. This session will connect the dots from organizational goals to job descriptions to individual goals, will show the different goal types and measures, and will demonstrate how ongoing coaching and feedback lead to a more effective performance review process. This session will: • Show the impact of employee engagement on the bottom line (i.e., revenue) of an organization. • Help you help your managers improve how they coach so employees can achieve their goals. • Highlight how performance reviews are changing into ongoing performance management and coaching.

Takeaways • Understand the impact employee engagement has on revenue • Understand the difference between employee engagement and employee satisfaction and the different types of engagement

Session Speaker

Joe Rotella

Chief Marketing Officer (CMO)
Delphia Consulting, LLC

More About Joe Rotella

Joe Rotella is a leading thinker and professional speaker in the areas of HR technology, social media, marketing and web usability. Joe is a top-rated speaker for the Society of Human Resources Management (SHRM) and currently serves as Chief Marketing Officer for Delphia Consulting, a Human Resources and Payroll software consulting firm based in Columbus, Ohio.


Joe has over 30 years of experience working in information technology, usability and human resources. Joe earned his Bachelor of Computer Science from the Rensselaer Polytechnic Institute. Joe serves on the Human Resources Association of Central Ohio (HRACO) Board of Directors as VP of Certification. He teaches several modules of the SHRM Learning System in HRACO’s CP/SCP Certification Review Course, including Technology & Data and Business & HR Strategy.


One of Joe’s many hobbies is mixed media art. You’ll see him as a frequent guest on Make It Artsy on PBS and Create TV.